Think you really know your clients? Think again. Knowing your clients inside and out is key for earning and maintaining their trust. Cécile and Jon walk you through the key things you need to know about your clients — and how to find this out — in order to get to know your clients in the ways that can help you to build ironclad relationships with your best clients.

Do you take whatever work comes your way, or do you have a purposeful approach to the clients you work with and the cases you take on? Jon and Cécile talk about the importance of developing and sticking to a strategy for building your portfolio of work, the different elements to consider as part of your strategy — and why it’s never too early to start thinking about strategies for tailoring your work to your professional development goals.

Few words cause as much anxiety and consternation for lawyers as “Business Plan”. But fear not! Jon and Cécile are here to take the mystery out of what a business plan is, how to start building one and — most importantly — how to use it in order to help you to get the most out of your limited time and ensure that you stay in control of your career — instead of your career controlling you.

The Arbitration Station invites Jon Passaro — who left big law to become an executive coach — about business plans: why every lawyer needs one, and how to leverage them for professional success.

Networking is a word that can provoke eye-rolling or even anxiety — especially for people who consider themselves introverts. Yet, it’s an integral part of a lawyer’s job. DailyJus has put together a quick guide to help you approach this competency with a light spirit.

The Arbitration Station invites Jonathan Passaro who left big law to become an executive coach and now uses his experience as an arbitration lawyer to coach other lawyers to become happier and better professionals.

The Arbitration Station welcomes back Jon Passaro who will coach their podcast listeners on how to invest time now to save time in the future.